What does a defect in quality management imply?

A defect in quality management indicates that a product does not meet the established specifications or requirements that have been set for it. These specifications could be related to performance, appearance, safety, or conformance to design. When a product fails to satisfy these criteria, it is considered defective, which means it may not function as intended or could even pose risks to users.

In quality management practices, identifying and addressing defects is crucial for continuous improvement and ensuring customer satisfaction. A product that exceeds customer expectations, meets regulatory standards, or is deemed safe for consumer use does not imply any shortcomings in quality; rather, these outcomes reflect positive attributes. Hence, recognizing when products do not align with set standards is essential for maintaining quality.